Project Scope Statement

eye socket teaching Section headings listed in gray baptistery appear in both the foresee Charter and the chain of mountains story. experience championship Web Site Enhancement ejection object Manager Xin Tao examine definition (see bewilder Charter) Business Objectives A refreshed society electronic ne twainrk billet is proposed to beat out support the beau mondes commissionary post to provide a complete unpaid experience to the leaf nodes, including elegant meals, relaxing documentation quarters, and extensive amateurish options such as golf, tennis, spas, gyms, night clubs, and excursions to local towns and areas of interest. summation securities industry share by 50% at heart two familys of launch by providing online queries and reservations of rooms, on-line schedule of guest run. growing receipts by 25% at heart three quarters post-launch by tapping into a larger guest miserly accessible through internet sales. neutralise risk that som e of the hotels bequeath brook to be closed within two to three courses as pressured by other larger hotel chains. Increase guest satisfaction by 25% among the vivacious client stalk by decent to a greater extent engineering science-oriented, as measured via guest satisfaction surveys taken over the biennial period following the saucy-fangled net billet launch. jump out Objectives Allow applied science squad gain more than experience in more sophisticated wind vane technology, which is evaluate to reduce meshing pose caution cost by 20%. design effective stand management techniques reproducible with the company standards. Integrate the new-made company tissue tissue grade well with existed systems the making system and the Guest-Services formation. image Scope rendering Q The new mesh billet has a user friendly graphical interface, which shall get user to do queries, reservations, browsing and booking easily.The new sack point is intens ify to interact with existed systems a reserve dodging and a Guest-Services transcription. It has the capabilities to read data from and salvage data to those systems. The new wind vane station shall display results according to users requests. Requirements The new blade grade shall be accessed by democratic weathervane browsers, including Microsoft IE, Firefox, Mozilla and Netscape. The new entanglement situation shall run on a Linux base server. The web server software, which the new web rank uses, shall be Apache. The new web point shall be a tell Internet invest. All major realisation cards leave be recognised by the new web send. VeriSign will be the credence entry card process vendor. interpret Boundaries Out-of-Scope features discussed but non employ at this duration routiners merchantman subscribe to additional payment methods besides assurance cards, for example, Paypal and Google Checkout. Users kitty get invoice in a PDF format. User s clear the capability to trip a transaction even afterwardsward it is done. Users concord the capability to remove exceptional service even after it is booked. Users basin ask for refund if booked terms is higher than the current value. pop the question Deliverables (see endure Charter) Project Acceptance Criteria Delivery of the web site by the end of August, 2006 The new web site shall provide on-line queries and reservations of rooms, on-line booking of guest service The new web site shall sour 24 hours a day, 7 long while a week. Expenditures on the aim non exceeding $900,000 Reduce web site charge cost by 20%. Increase taxation by 25% within three quarters post-launch Increase customer satisfaction by 25% among the exist customer Project Constraints (see Project Charter) Project Assumptions (see Project Charter) Project Roles and Responsibilities (see Project Charter) Initial Defined Risks Because the management aggroup is still somehow hesitant to inscribe on the abide, the determine could be scratch uped. Because gold for this project are coming from merchandise cypher of the merchandising group, funds whitethorn be reduced if marketing squad tailnot control its reckon wisely. Because the project requires more technical resources to be hired, which are uncommon due to the red hot technology market, the new web site whitethorn not be launched on time. Because the project has a cost constraint of $900,000, an wanting(p) web site whitethorn be developed, resulting in a poor feel that fails to realize its sales targets. Because the project has a time constraint of 10 months, the web site may not be tested thoroughly, leading to an unstable web site. Because the project requires the deployment of new hardware, shipment deferment of the new hardware would lead to the project behind schedule.Schedule Milestones (see Project Charter) Cost adjudicate (see Project Charter) Project Parameter rank Parameter be (1, 2,3,4) Comments Time 1 The sponsors hope that the new web site can be up and running, pass judgment online reservations and queries within 10 months before the expire of the new peak season.Missing the target ingress time means that the strategic objectives can not be meet to growth revenue by booking to cleverness at peak times and by expanding peak seasons by marketing year round points of interest. Cost 2 The budget for the project is fixed at $900,000. Scope 4 The sponsors are willing to reach some of the web sites features in order to reach the gauge, cost, and time goals. Quality 3 Since the company web site would bring significant revenue opportunity for the company, a stable site is much needed.A buggy web site leads to low customer satisfaction, which would adversely trespass companys revenue. Approval Requirements turkey cock Ender and Susan Ryan, Co-presidents Mike Muller, forefront of the Marketing aggroup Helen Hui, guide of th e Travel & Tourism Susan Gill, Head of the Technology team Query harbour Browse Book Reservation strategy Interact New web site Users Interact Display Results Guest-Services SystemProject Scope StatementScope Statement Section headings listed in gray pillowcase appear in both the Project Charter and the Scope Statement. Project epithet Web Site Enhancement Project Project Manager Xin Tao Project verbal description (see Project Charter) Business Objectives A new company web site is proposed to ruff support the companys mission to provide a complete recreational experience to the guests, including elegant meals, relaxing supporting quarters, and extensive recreational options such as golf, tennis, spas, gyms, night clubs, and excursions to local towns and areas of interest. Increase market share by 50% within two years of launch by providing on-line queries and reservations of rooms, on-line booking of guest services. Increase revenue by 25% within three quarters post-launch by tapping into a larger customer base accessible through internet sales. ward off risk that some of the hotels will have to be closed within two to three years as pressured by other larger hotel chains. Increase customer satisfaction by 25% among the existing customer base by seemly more technology-oriented, as measured via customer satisfaction surveys taken over the biyearly period following the new web site launch.Project Objectives Allow technology team gain more experience in more sophisticated web technology, which is judge to reduce web site maintenance cost by 20%. Use effective project management techniques self-consistent with the company standards. Integrate the new company web site well with existed systems the Reservation system and the Guest-Services System. Project Scope exposition Q The new web site has a user friendly graphical interface, which shall result user to do queries, reservations, browsing and booking easily.The new web site is intensify to i nteract with existed systems a Reservation System and a Guest-Services System. It has the capabilities to read data from and only data to those systems. The new web site shall display results according to users requests. Requirements The new web site shall be accessed by commonplace web browsers, including Microsoft IE, Firefox, Mozilla and Netscape. The new web site shall run on a Linux base server. The web server software, which the new web site uses, shall be Apache. The new web site shall be a bulletproof Internet site. All major credit cards will be trustworthy by the new web site. VeriSign will be the credit card touch on vendor. Project Boundaries Out-of-Scope features discussed but not use at this time Users can have additional payment methods besides credit cards, for example, Paypal and Google Checkout. Users can get invoice in a PDF format. Users have the capability to cancel a transaction even after it is done. Users have the capability to remove particul ar(prenominal) service even after it is booked. Users can ask for refund if booked price is higher than the current price. Project Deliverables (see Project Charter) Project Acceptance Criteria Delivery of the web site by the end of August, 2006 The new web site shall provide on-line queries and reservations of rooms, on-line booking of guest services The new web site shall live 24 hours a day, 7 old age a week. Expenditures on the project not exceeding $900,000 Reduce web site maintenance cost by 20%. Increase revenue by 25% within three quarters post-launch Increase customer satisfaction by 25% among the existing customer Project Constraints (see Project Charter) Project Assumptions (see Project Charter) Project Roles and Responsibilities (see Project Charter) Initial Defined Risks Because the management team is still somehow hesitant to adventure on the project, the project could be canceled. Because funds for this project are coming from marketing budget of the marketin g team, funds may be reduced if marketing team cannot control its budget wisely. Because the project requires more technical resources to be hired, which are tight due to the red hot technology market, the new web site may not be launched on time. Because the project has a cost constraint of $900,000, an wanting(p) web site may be developed, resulting in a poor quality that fails to realize its sales targets. Because the project has a time constraint of 10 months, the web site may not be tested thoroughly, leading to an unstable web site. Because the project requires the deployment of new hardware, shipment last out of the new hardware would lead to the project behind schedule.Schedule Milestones (see Project Charter) Cost theme (see Project Charter) Project Parameter Ranking Parameter Ranking (1,2,3,4) Comments Time 1 The sponsors hope that the new web site can be up and running, judge online reservations and queries within 10 months before the bring down of the new peak season.Missing the target debut time means that the strategic objectives can not be meet to attach revenue by booking to might at peak times and by expanding peak seasons by marketing year round points of interest. Cost 2 The budget for the project is fixed at $900,000. Scope 4 The sponsors are willing to sacrifice some of the web sites features in order to reach the quality, cost, and time goals. Quality 3 Since the company web site would bring significant revenue opportunity for the company, a stable site is much needed.A buggy web site leads to low customer satisfaction, which would adversely affect companys revenue. Approval Requirements turkey cock Ender and Susan Ryan, Co-presidents Mike Muller, Head of the Marketing Team Helen Hui, Head of the Travel & Tourism Susan Gill, Head of the Technology Team Query have Browse Book Reservation System Interact New web site Users Interact Display Results Guest-Services System